Washing tips

Prepare your clothes

Pay attention to labels

Fabric care labels are like secret codes that help you do laundry the right way! They tell you things like how hot or cold to wash, if you can use bleach, and how to dry your clothes.

Separate into piles

It takes some practice to eye-ball this step. For the best results, you’ll want to wash colours and fabrics separately. To begin, you can sort clothes by:

Colour shades

Dark-coloured clothes can stain lighter clothes.

Fabric weight

Wash heavier items like towels separately from lightweight clothes to prevent damage to delicate fabrics.

Fabric type

Wash delicate fabrics separately, using the correct wash cycles to prevent damage. Keep items with zippers and buttons away from knits and lingerie to avoid snags or tearing.

How dirty they are

Wash heavily soiled laundry separately using a longer, heavy-duty cycle.

Optional: Stain removal

You can make a detergent slurry by mixing some detergent with water. Rub this directly into the fabric, and let it sit up to half hour before washing (longer for tough stains).

Choose the right size machine

Choosing the correct machine size is an important step towards brilliant results. To avoid overloading your washing machine, try the “palm trick.” Simply place your hand into the drum after loading your clothes. If your hand fits effortlessly between the clothes and the drum wall, you’ve got the perfect load size. This ensures your clothes have enough space to tumble.

How much laundry is a “load?” Find out here.

See pricing and machine size chart

How to add detergents

The detergents are added via the opening on the top of the washing machines. Note that there are designated places for powders and liquids. Refer to the diagram below.

How much detergent to use

Using too little or too much detergent can lead to poor results. We have high-efficiency washers that use less water. Overfilling the washer or using too much detergent means there may not be enough water to completely dissolve the detergent.

If your garments are very dirty, you might want to use a larger washer instead. With the extra water, detergent and drum size, your garments will have more room to move and reduces dirt going back onto your clothes.

Refer to your detergent instructions for the correct amount to use per load.

Select correct temperature

Hot setting

Hot water removes the toughest stains and gives garments a deep clean. However there is a change of fading and shrinking, especially with some fabric types.

Suitable for whites, cotton fabrics, socks, bed sheets, heavily soiled garments, baby clothes.

Warm setting

Good cleaning power for preserving colours with reduced change of fading or risk of shrinking.

Suitable for synthetics, permanent-press fabrics, towels.

Cold setting

Saves the most energy while also being the most gentle on clothing.

Suitable for dark colours, bright colours that may run or fade, delicate fabrics, lightly soiled fabrics, anything that might shrink.

Don’t leave wet items in the washer

Take laundry out of the washer immediately to prevent musty smells from forming.

Customer reviews

See what all the fuss is about.

Love wash HQ, very convenient and there’s loads of washing machines and dryers 😊

Cherie

Two big vending machines full of snacks and detergents. Lots of new machines in all sizes. Prices as expected. Seems like a strange location at first for a laundromat in Collingwood but it makes sense. Plenty of parking on weekends and evenings. Well lit and big open windows. It feels really secure. Good open space, loads of seating. Looks like they are doing wash fold service soon.

Frank

Just landed in Melbs, Really cool place, background music is cool too.

JB

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