Let us know what you thought

Customer survey

We’d love your feedback on Wash HQ—whether it’s about our facilities, machines, or payment experience.

Survey will only take you 1-2 minutes.

You can optionally tell us your email. If you use our app, we will look up your email and gift $5 straight into your account for your next visit, just to say “thank you”.

How was your overall experience at Wash HQ?

★
★★
★★★
★★★★
★★★★★

How did you find out about us?

Why did you rate as above?

Regarding payment options, please select:

I like the app and process was easy.
I like the app but it was confusing to set up.
I'd prefer a kiosk like in some other laundromats.
I'd prefer to pay by tapping my card/phone.
I only use coins.

What do you think of our washer/dryer prices?

Regarding our vending machines, please select:

I used them to buy detergents or snacks
I saw them, but didn't find what I wanted
I saw them, but they were expensive
I didn't need anything from them

Any other feedback to help us improve?

If you use our app, we will look up your email and gift $5 straight into your account for your next visit.

Email (to get your $5 credit)

Got another minute? Your review will really help us reach more customers.

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Service areas

Collingwood laundromat

Hours

Daily:

7am - 9pm

No entry after 9pm. Customers may remain until 10pm to finish their laundry.

Our location

Shop 2, 105 Hoddle St
Collingwood VIC 3066

03 4422 4433 Map

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